Fox contact form behaves strange

Category: Joomla 3

nicolai
Asked:
2013-09-10 6:01 pm EST

Hits: 472
Hello,
Could you please take a look at the contact form in this page. Why it behaves so strange when trying to type something in any field of that form?

Any idea about how to fix it?
http://www.elibertare.com/fox

thank you

You must login before you can ask a follow up question.

You must login before you can submit an answer.

OTHER ANSWERS

0

Arn
Staff
17,354 Points
2013-09-10 7:23 pm EST
Hello Nicolai,

Sorry to hear that you're having problems with the Contact form. It's acting strange because of the way you have configured the fields. Basically, the first time you try to enter anything, the field immediately reacts and gives you ANOTHER field (that is smaller) and labeled differently. You need to reset your form, go back to the basic form for Fox contact and then it should be normal.

Check out this link: Show the contact form in a modal popup.

You can see in their documentation that they have more or less the same behavior as your form, but there is not a second event where the form field resets. You did something in your form which is causing this to happen. These plugins are third-party and we may not be able to see the exact cause of the issue, so your best resource may be that developer's documentation or support contact.

Let us know if you were able to re-create the form and get rid of the input field change. If you have any further questions or comments, please let us know.

Regards,
Arnel C.

You must login before you can post a comment about this answer.

Like this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question

Joomla Community Google+ Hangout #3

June 3rd, 2014

Thank you @RustyJoomla for letting me speak on the Joomla Community Google+ Hangout!

Click here to watch!

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!