Contact form not working with Google Maps in Joomla 3.1

Category: Joomla 3

zitamina
Asked:
2013-09-12 3:44 pm EST

Hits: 1,630
Hi
I've been using joomla 3.1 for a while
I installed a template an everything was ok
until one day I changed the name and the e-mail of the main contact and then no more working
I got this message :
Error 0
STRING COULD NOT BE PARSED AS XML

I don't know th source of the problem .. php problem or database ..

please help as soon as possible

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the problem was in the google_map plugin .. I am using it to show the adress on the contact page .
just still don't know how to fix it
zitamina
5 Points
2013-09-12 04:02 pm EST

OTHER ANSWERS

0

Arn
Staff
17,354 Points
2013-09-12 8:05 pm EST
Hello Zitamina,

Sorry to hear that you're having problems with the contact forms in Joomla 3.1. I was unable to find an account based on your Support Center login. Additionally, I can't tell based on the information you have provided what's happening with the contact form. Can you please provide more information or a valid URL so that we can see where the problem lies?

Also, are you able to REMOVE the Google Map plugin? If you do so, does the contact form work after that? Please check.

For more information, please review the documentation for integrating Google Maps in to a Joomla Contact form .

If you continue to need assistance, please provide us some more information on the issue (such as a valid URL for the account), so that we can investigate the problem.

Regards,
Arnel C.

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