Google Analytics tracking script issues

Category: Google Tools

beckyheaver
Asked:
2013-06-24 10:30 am EST

Hits: 1,153
Hi, I'm trying to re-install Google Analytics after moving to Joomla 2.5 but Google tells me that tracking is not installed. I find your site very useful and double checked with your tutorial on this topic, but as far as I can see I have put it in the right place. It shows when I view page source, but Google can't see it :-/ My site is http://www.boingboing.org.uk/

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jamesr
Staff
5,889 Points
2013-06-24 10:59 am EST
Hello beckyheaver!

Try debugging your Google Analytics script by following the tutorial below.

Debug Google Analytics with Google Analytics Debugger

Its possible there is something either missing from the Google Analytics script or that the Joomla Site has cached the page so Google can't see it.

Best Regards,
James R

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Hi James R!

Thank you for your reply, I am going to go do that right now! :-)

Best wishes
Becky
beckyheaver
11 Points
2013-06-24 11:07 am EST
Hi James R

As an update, the debugger showed no errors in red, but did give a yellow warning about my social share plugin (BT Social Share http://extensions.joomla.org/extensions/social-web/social-share/social-multi-share/18931). I disabled the plugin and the tracking is now showing as working. I've turned the plugin back on, tracking still shows as installed, I will report the warning to the developer, and wait to see if the warning stops the tracking data being reported to Analytics...

Best wishes
Becky
beckyheaver
11 Points
2013-06-24 11:36 am EST
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