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Google Analytics tracking script issues

Category: Google Tools

beckyheaver
Asked:
2013-06-24 10:30 am EST

Hits: 1,202
Hi, I'm trying to re-install Google Analytics after moving to Joomla 2.5 but Google tells me that tracking is not installed. I find your site very useful and double checked with your tutorial on this topic, but as far as I can see I have put it in the right place. It shows when I view page source, but Google can't see it :-/ My site is http://www.boingboing.org.uk/

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jamesr
5,889 Points
2013-06-24 10:59 am EST
Hello beckyheaver!

Try debugging your Google Analytics script by following the tutorial below.

<a href="http://www.inmotionhosting.com/support/website/google-tools/chrome-analytics-debugger" target="_blank">Debug Google Analytics with Google Analytics Debugger</a>

Its possible there is something either missing from the <a hrf="http://www.inmotionhosting.com/support/website/google-tools/installing-google-analytics-on-your-website" target="_blank">Google Analytics script</a> or that the <a htef="http://www.inmotionhosting.com/support/edu/joomla-25/caching/clear-cache" target="_blank">Joomla Site has cached</a> the page so Google can't see it.

Best Regards,
James R

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Hi James R!

Thank you for your reply, I am going to go do that right now! :-)

Best wishes
Becky
beckyheaver
11 Points
2013-06-24 11:07 am EST
Hi James R

As an update, the debugger showed no errors in red, but did give a yellow warning about my social share plugin (BT Social Share http://extensions.joomla.org/extensions/social-web/social-share/social-multi-share/18931). I disabled the plugin and the tracking is now showing as working. I've turned the plugin back on, tracking still shows as installed, I will report the warning to the developer, and wait to see if the warning stops the tracking data being reported to Analytics...

Best wishes
Becky
beckyheaver
11 Points
2013-06-24 11:36 am EST
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