never received instructional emails


InMotionFans
n/a Points
Asked:
2014-05-24 1:40 am EST

Hits: 29
paid yesterday, told I'd have 4 emails within 15 minutes , now 24 hr - do not yet have info on how to register/log in to my account, so please send to email address you have for l.moldauer in zip 20015. I WOULD like to have an automated email notification but, Catch 22, because I never received account info I have no way to log in-

Thank you -

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JacobIMH
Staff
9,968 Points
2014-05-26 10:49 am EST
Hello, and sorry for the delay,

If you have yet to receive your welcome email, it could be that we don't have the correct email address on file for you. Or the email might have gotten caught in your Spam or Junk folder depending on the email filtering you're using.

Please double-check any other folders you have for a message with the subject Your Support Center Information or Welcome to InMotion Hosting!. Try a live chat from the Support Chat up at the top left of our site, or give our support department a call at 888-321-4678 to confirm we can send you an email to the correct address and get you going.

Sorry for the inconvenience, we can't verify your account online in this public forum, but we'd be glad to help you out if you get in touch with us directly.

- Jacob

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