How do I get rid of the "-tempurl" at the end of my main domain?


ericpiper
Asked:
2013-09-01 10:41 pm EST

Hits: 524
My main domain is ericpiper.com but I have to enter ericpiper-tempurl.com to access the account I've paid for. Can you guys just delete the first account (that i previously used to manage ericpiper.com and several other urls) and keep the most recent one?

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johnpaulb-imhs1
Staff
5,495 Points
2013-09-02 8:33 am EST
Hello ericpiper,

Thank you for your question. I looked at your accounts, and it seems that you had an old one and new one.

Since I cannot complete this type of request in our public forum, I recommend contacting Live tech support, so they can merge the accounts, or delete the one you are not using.

You can then request a primary domain change if you want to change the main domain name associated with your account.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

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