The server-to-server post is getting a 404 response back i.e. page not found.


egypti9
Asked:
2012-07-22 2:20 pm EST

Hits: 433
Hi,

I'm using Interspire cart and getting error when processing payment through CCNOW server. We contacted CCNOW to look at the error and they went through the server logs and discovered that the server-to-server post is getting a 404 response back i.e. page not found.

CCNOW think that maybe the hosting server is rejecting CCNOW post due to an invalid browser user agent being sent in the header, we send our agent as libwww-perl/5.803. Is that possible? Can that be investigated?

Please advise.

Thanks.

Ashraf

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Scott
Staff
16,844 Points
2012-07-23 11:29 am EST
Hello Ashraf,

We are happy to take a look into this for you. To do so, we will need a bit more information from you.

Please provide the full error message in its entirety and steps to be able to duplicate the error. This enables us to troubleshoot the issue.

Simply contact our support department (open 24/7) with the information. Be sure to validate your account with either the last 4 digits of the credit card on file, or the current Account Management Panel (AMP) password.

Alternatively, you can send the specific information to docs@inmotionhosting.com Be sure to validate your account with either the last 4 digits of the credit card on file, or the current Account Management Panel (AMP) password. As we do not actively monitor that address, be sure to leave a comment below so we know the information was sent.

Best Regards,
Scott M

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