Sudden isssues with MODx filesystem changes.


dwleonard
Asked:
2013-04-17 4:32 pm EST

Hits: 431
Hi,

We have been using MODx, a free CMS for our development for a couple months now without issues. Today though, I went to go publish a change to a css file through the built in filesystem editor and it is not letting me save. Were there recent changes made to the server that could be blocking these changes? I have not made any changes to the software and it was working very well earlier this week.

Thanks,
David

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Best answer chosen by User

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Arn
Staff
16,597 Points
2013-04-17 6:35 pm EST
Hello Dwleonard,

They just tried to implement a new mod_security update, but it was affecting other things (like MODx), so it was reverted. Are you still having problems now with publishing? If so, please let us know. You can either leave a comment here or respond to our live tech support team via phone/chat/email.

The efforts to upgrade has to do with the brute force attacks occurring on Wordpress sites. For more information on stopping brute force attacks, please go to Stopping Brute Force Attacks

If you have any further questions, please contact technical support available 24 hours a day / 7 days a week.

Regards,

Arnel C.
Community Support

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Working great now! Is there any way to see when changes like this or planned outages are occurring? We are about to deploy a solution that will control ticketing so we will need to make sure to disable it if there is any planned maintenance.
dwleonard
8 Points
2013-04-17 11:46 pm EST
Hello Dwleonard,

I'm sorry for the issues you had deal with due to the security updates. Since your account is on a Business server (which is a shared hosting server), it's difficult to control some events. In this case, an attack on multiple Wordpress sites prompted a security reaction from our Systems team. There's no way of knowing the effect these kind of actions will have on ALL websites on the server. The best way to control something like this would be to upgrade your account to a dedicated server. Then only your website is on the server and you can control the updates so that you can better predict the possible issues.

Check out this article for more information on our different hosting options if you're interested in seeing the differences:

Understanding the differences between Shared, VPS, and Dedicated Server hosting with InMotion

If you have any further questions, please contact technical support available 24 hours a day / 7 days a week.

Regards,

Arnel C.
Community Support
Arn
16,597 Points
Staff
2013-04-18 1:02 pm EST
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