InMotion Hosting Support Center

server-to-server post is getting a 404 response back i.e. page not found


egypti9
Asked:
2012-08-04 4:57 am EST

Hits: 510

I'm getting an a 404 error from the hosting server every time our website tries to post server-to-server for payment process.

I have asked CCnow, the payment processor, to go through the server logs on their server and they discovered the following:


We receive an Error 404 (page not found) when hitting http://egyptiangiftsonline.com/ccnowipn.php

CCNOW software is sending header: user-agent: libwww-perl/5.803 so it is possible that inmotionhosting.com is not recognizing this as a valid header and therefore not responding to our request which would explain the Error 404.

Can that be investigated and advise how to fix this issue.

Thanks

Ashraf
.

You must login before you can ask a follow up question.

You must login before you can submit an answer.

OTHER ANSWERS

0

scott
Staff
27,375 Points
2012-08-06 9:15 am EST
Hello Ashraf,

This issue may be due to mod_security. We can have our systems team check that for you and disable it if needed.

To do so, you would need to contact our support department (open 24/7) with that request. Be sure to validate your account with either the last 4 digits of the credit card on file, or the current Account Management Panel (AMP) password.

Best Regards,
Scott M

You must login before you can post a comment about this answer.

Like this Question?

Support Center Login

Social Media Login

   
Social Login Joomla

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!