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Multiple Website/Reseller Best Practices

2012-01-09 1:24 pm EST

Hits: 5,197
We plan to host multiple customer websites under our account. I am curious what is considered best practice for this type of usage. I was planning on having each site hosted under the same hosting account using an Addon Domain, but the separation of sites isn't quite what I was hoping for.

When I added a new addon domain, I also got a subdomain added, which is undesirable. Our primary domain for this account is, and a subdomain was added for when I added the addon domain.

I also do not like that I can get to the other addon domain root directories from the primary domain, such as

For hosting multiple sites, is it best to go with individual hosting plans, or am I just not using the addon domain feature correctly?

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Best answer chosen by User


Tim S.
9,967 Points
2012-01-09 1:48 pm EST
Hi Whirled,

Thanks for posting your questions. I'm more than happy to assist you today. In a shared hosting environment, cPanel creates folders for your add-on domains. You can actually change the root for each subdomain to be at the same level as the primary public_html. This will keep visitors from accessing your add-on domains from your primary domain.

In a shared environment, this is your only option, since you will only have one cPanel account. If you want separate cPanel accounts for each domain, you'll need to upgrade your account to a Reseller, VPS or higher. VPS and dedicated servers will allow you to have multiple cPanel accounts independent from one another. If you are interested in a dedicated server, you can read more about why we are one of the best hosting companies.

If you need further assistance please feel free to contact us.


Tim S

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So I understand this...

When I originally set up my client's website it was accessible during development via <<>>.

When we went live I set up DNS so that it is accessible via <<>>. However it is still accessible via <<>>.

Are you saying there is a way to ONLY make it accessible via <<>> and NOT via <<>>?

17 Points
2014-10-17 12:24 pm EST
When on a single cPanel account, any addon domains will still be accessible from a subdirectory of the primary domain. Unfortunately, as long as it is an addon domain, it will still be accessible via this folder.
11,186 Points
2014-10-17 12:27 pm EST
I'm still new with all this so bear with me - and WOW you folks are FAST!
What you're saying is that addon domain is the only way to go with a shared account? If so, that's fine for now. If things go as planned, we'll be moving to a dedicated server within the next 12 months. Thanks,
17 Points
2014-10-17 12:31 pm EST
That is correct. My recommendation would be to move to a VPS or dedicated server at some point in which each client can have their own individual cPanel account.
11,186 Points
2014-10-17 12:32 pm EST
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