Can you please increase max allowed packet size for my server?

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canna
5 Points
Asked:
2012-12-07 4:25 am EST

Hits: 3,312
Right now it is
"MAX_ALLOWED_PACKET 5242880"

Can you please increase it to at least 16mb? 64mb or more would be nice, but i need at least 16mb to run my applications. Thanks!

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jamesr
5,889 Points
2012-12-07 9:55 am EST
Thank you for your question canna!

We checked your php.ini on line 160 and the <strong>max_allowed_packet = 32m</strong>. You can edit this by going to your php.ini in your public_html and changing the value. Please see the following link on this.
<a href="http://www.inmotionhosting.com/support/website/general-server-setup/update-local-php-settings" target="_blank">How to update your local php settings</a>

The php.ini will need to be recursive to work in the subfolders. Please see the following link.
<a href="http://www.inmotionhosting.com/support/website/general-server-setup/recursive-php-ini" target="_blank">How can I make my php.ini file recursive ?</a>

Also, the .htaccess has <strong>php_flag</strong> and <strong>php_value</strong> settings in there. These will be problematic on a SuPhp server because the directives are set in the php.ini not the .htaccess. You will want to comment these lines by adding a # in front of them on the line.

If these changes do not fix your errors, we will need steps to replicate the problem.

Regards
James R

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