What are the reasons for the large number of problems of your company?


moeedrdadd
Asked:
2013-08-31 6:17 am EST

Hits: 445
I want to be your client but one of your clients mentioned to me that he has become a very bad service and ye turn to fraud Is this true?

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johnpaulb-imhs1
Staff
10,994 Points
2013-09-02 11:39 am EST
Hello moeedrdadd,

Thank you for your question. We're sorry to hear that your friend was recently experiencing problems with their service. While we are unaware of what their issue may have been, we do publish all known issues on our status page as well as make announcements on the main page of the support center.

In terms of fraud, we take this claim very seriously and do not engage in illegal activities nor do we allow illegal activities to occur on any customer account per our Terms of Services.

We do also offer a 100% Satisfaction guarantee, you can read it here.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

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