I need to close my account


jordiepayne
Asked:
2012-03-16 4:49 pm EST

Hits: 1,612
<p>main domain: shelbylynne.com First password: ****** I switched servers recently and I need to close this whole account so it will not conflict. I realize I have time left before termination, so I was curious if I can get refunded the remaining time. I had to switch servers because my clients were dissatisfied by the email service. Thank you, Jordie</p>

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BradM
Staff
2,760 Points
2012-03-16 4:56 pm EST
Hi Jordie,

I'm very sorry to hear that your clients were not happy with the email service. If there is anything I can do to help with that issue, I'd be happy to help, just get back to us with more information!

Cancellations and specifically refunds are handled on a case by case basis. If you are within the 90 day money back guarantee, then you should be getting a refund back. To cancel your account, please contact our Support Department either via phone, email, or live chat. Unfortunately our Support Center staff cannot process cancellations.

I hope this helps!

Thanks,
- Brad

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