InMotion Hosting Support Center

I need to close my account

2012-03-16 4:49 pm EST

Hits: 1,718
<p>main domain: First password: ****** I switched servers recently and I need to close this whole account so it will not conflict. I realize I have time left before termination, so I was curious if I can get refunded the remaining time. I had to switch servers because my clients were dissatisfied by the email service. Thank you, Jordie</p>

You must login before you can ask a follow up question.

You must login before you can submit an answer.



5,399 Points
2012-03-16 4:56 pm EST
Hi Jordie,

I'm very sorry to hear that your clients were not happy with the email service. If there is anything I can do to help with that issue, I'd be happy to help, just get back to us with more information!

Cancellations and specifically refunds are handled on a case by case basis. If you are within the 90 day money back guarantee, then you should be getting a refund back. To cancel your account, please contact our Support Department either via phone, email, or live chat. Unfortunately our Support Center staff cannot process cancellations.

I hope this helps!

- Brad

You must login before you can post a comment about this answer.

Like this Question?

Support Center Login

Social Media Login

Social Login Joomla

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!