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How to login to cpanel

2013-01-08 3:38 am EST

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I'm a new user. I successfully logged in to AMP and tried to login to cpanel with the same password. That did not work.
What am I doing wrong?

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17,717 Points
2013-01-08 9:21 am EST
Hello no_login_cpanel,

Thank you for your question. Here is a link to our helpful article that covers "How to log into cPanel"

I recommend checking your username and password. The password is created the first time you login to AMP, and should be your original AMP password.

You can view the username in AMP:

Select Details under Account & Billing.
Then Click Details under Admin.
(You will see your username listed)

If you are using the correct username, you can reset your cPasnel password from AMP as well:

Select Details under Account & Billing.
then you will see:
• Cpanel Login
• Reset Password

Click Reset password to create a new one.

If you have any further questions, feel free to post them below, or contact live Tech Support.

They are available 24/7 via:
Phone: 888-321-HOST (4678)
757-416-6575 (Intl.)
Chat (there is a link on the top right).

Thank you,


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