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How long does it take to activate and Account Management Panel account?

2012-01-31 1:10 pm EST

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Tim S.
9,967 Points
2012-01-31 1:14 pm EST
Hi jsm,

Thanks for posting your question. I'm more than happy to assist you. Once your account is confirmed it takes about 20 minutes for your account to be created on the server. If you are a VPS or dedicated it can take a bit longer to provision the server.

If you need further assistance please feel free to contact us.


Tim S

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I paid on the hosting and still waiting for somebody to activate my hosting account, It has been one full day. I don't know what's wrong with this company?
3 Points
2014-08-08 12:44 am EST

29,154 Points
2014-08-08 8:08 am EST
Hello tengyuanbo,

As you gve no identifying information in the form, I am unable to check on your specific account. Our OnBoarding team is working 24/7 to verify and activate accounts. If you have not yet been contacted by them they may be having an issue getting ahold of you. Feel free to contact them directly in order to verify the account.

Kindest Regards,
Scott M

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