Cannot connect to support chat


mariemills
Asked:
2013-12-01 11:54 am EST

Hits: 428
I have tried a few times to connect with support chat, but when i do log in with name, email and domain, it says "connecting to server" and remains static...what i can i do to fix this?

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JeffMa
Staff
9,442 Points
2013-12-02 8:46 am EST
Our support chat is indeed working correctly as several individuals are able to chat every day. It sounds like there may be something within your browser that is effecting your ability to connect. Try clearing your browser cache or using another browser to clear up the issue.

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