InMotion Hosting Support Center

Cannot connect to support chat

2013-12-01 11:54 am EST

Hits: 433
I have tried a few times to connect with support chat, but when i do log in with name, email and domain, it says "connecting to server" and remains static...what i can i do to fix this?

You must login before you can ask a follow up question.

You must login before you can submit an answer.



11,186 Points
2013-12-02 8:46 am EST
Our support chat is indeed working correctly as several individuals are able to chat every day. It sounds like there may be something within your browser that is effecting your ability to connect. Try clearing your browser cache or using another browser to clear up the issue.

You must login before you can post a comment about this answer.

Like this Question?

Support Center Login

Social Media Login

Social Login Joomla

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!