InMotion Hosting Support Center

Questions

2,081 Views
1 Answer
I currently only have a Launch account, but will upgrade as necessary to provide a secure FTP site. All I've used up to now is email, so I'...
Crystal 2013-05-21 05:07 pm EST
2,072 Views
1 Answer
In File Manager, I keep finding new files created in public_html with a name like .wysiwygPro_preview..... What is their point? Can I delete them? ...
nonstop 2012-03-29 11:26 am EST
1,919 Views
1 Answer
I am attempting to use Filezilla to connect to my website. the connection seems to be established, but the connection times out when the MLSD command ...
KyleYoung101 2013-01-01 09:13 pm EST
1,761 Views
1 Answer
I have a Business Hosting account and need access to the directory just above public_html. I can't seem to find a way to set this up in the FTP c...
ammonhaggerty 2013-05-16 01:53 pm EST
1,734 Views
1 Answer
I used filezilla to connect but failed every time. What should I do? Status: Connecting to ftp.ricefilm.com... Response: fzSftp started Command: ...
jiafeng 2012-07-11 03:43 am EST
1,725 Views
1 Answer
I have set up my FTP to not get a error when I use the / under the "Root Directory" but none of my test html files are available. I get a e...
William.Dev 2013-04-16 03:14 am EST
1,701 Views
1 Answer
I signed up for hosting service today. I have followed the instructions to connect via FTP. I am getting a can't connect error after the passwo...
dhlesq 2013-05-16 04:30 am EST
1,642 Views
2 Answers
FTPing into account using FileZilla. Logs on OK, but shows a remote directory that's empty, and there should at least be some Joomla sample file...
Nathan9 2012-04-10 07:43 pm EST
1,621 Views
1 Answer
Is there a way to make a directory unsearchable by search engines? I have proprietary video and lessons that I don't want the general public see...
RedWagonTutorials 2013-07-24 06:24 pm EST
1,531 Views
1 Answer
Having problems with both html pages and images that have been uploaded using FTP that do not display correctly. Not every file, but enough to cause a...
rwcar4 2013-01-13 09:54 pm EST
1,488 Views
1 Answer
I'm trying to make some translations in my prestashop site but it shows me this message: Warning! Your PHP configuration limits the maximum nu...
InMotionFans 2014-11-01 01:51 pm EST
1,464 Views
1 Answer
Hi, I'm setting up SEO with Opencart and I'm trying to find the htaccess.txt file to rename it in file manager but I can't seem to find...
Kimberlee 2012-06-09 03:22 am EST
1,460 Views
2 Answers
I successfully installed an Add-on domain. When I set it up, I forgot to specify public_html/mydomain.com and it was set up on the root. It seems to b...
zenzino 2012-10-15 01:55 pm EST
1,438 Views
1 Answer
I know I can compress it, my concern is will anything happen to my live site.. the original files will stay there as is just with the compressed zip o...
Juan Reyes webmaster reseller 2013-08-11 10:22 am EST
1,406 Views
1 Answer
I hadn't used my domain (Fearlessandfab) in a month. Like many domains it was attacked but is fine. I'm trying to fix the situation to allow...
Fearlessandfab 2013-07-20 10:11 am EST

Support Center Login

Social Media Login

   
Social Login Joomla

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!