FTP in CPanel

Category: File Management

HawaiiGuide
Asked:
2012-03-01 9:47 pm EST

Hits: 2,136
When I try and add a new FTP account in CPanel, the page is unresponsive. The passwords aren't checked and when I click 'Create FTP Account' nothing happens. It's as if a script on the page is not working. I just signed up for an account today, and I receive no error messages when I try and create an account. Thanks - John

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Tim S.
Staff
9,967 Points
2012-03-02 9:05 am EST
Hi John,

Thanks for asking a question. I'm sorry that you are having problems creating FTP accounts. I'm more than happy to assist you. What web browser are you using? I've noticed I have some issues with cPanel when I use Chrome. Can you try using a different web browser to see if that corrects the issue?

Let me know, how it works out for you. If you need further assistance please feel free to contact us.

Thanks!

Tim S

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Tim S.
Staff
9,967 Points
2012-03-02 9:06 am EST
Hi John,

Thanks for asking a question. I'm sorry that you are having problems creating FTP accounts. I'm more than happy to assist you. What web browser are you using? I've noticed I have some issues with cPanel when I use Chrome. Can you try using a different web browser to see if that corrects the issue?

Let me know, how it works out for you. If you need further assistance please feel free to contact us.

Thanks!

Tim S

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