530 error in FileZilla when I ftp

Category: File Management

dgs331
Asked:
2013-09-17 6:06 pm EST

Hits: 1,042
I am unable to log into the server using the domain name or IP address. It just keep asking me for my username and password in Expression Web. In Filezilla, I get this error....
Response: 220 Microsoft FTP Service
Command: USER dave@ruidoso.net
Response: 331 Password required for dave@ruidoso.net.
Command: PASS **********
Response: 530 User dave@ruidoso.net cannot log in.
Error: Critical error
Error: Could not connect to server

It used to work and then it stopped. What has changed?

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The server is ruidoso.net The IP is 206.123.70.26. My username is dave@ruidoso.net
dgs331
8 Points
2013-09-17 06:07 pm EST

OTHER ANSWERS

0

johnpaulb-imhs1
Staff
8,310 Points
2013-09-17 6:54 pm EST
Hello dgs331,

Thank you for our question. I found a discussion of a similar issue on FileZilla's official support forum. As per this forum, " You often get 530 if your login data isn't accepted anymore by the server. "

I saw you are connecting to a Windows server (Response:220 Microsoft FTP Service), I would check with your host to make sure you still have access to the server.

Also, check your firewall settings to make sure it is not being blocked there.

Since this domain name, and IP address do not resolve to our servers, you would have to contact your host.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

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ruidoso.net is hosted by inmotionhosting.com That is why I contacted you.
dgs331
8 Points
2013-09-17 7:27 pm EST
It looks like you were still connecting to the old server when you received this error message. If you have the domain within the FTP host field and you have recently pointed the domain, it can take up to 24 hours for the domain to propagate.
JeffMa
8,065 Points
Staff
2013-09-18 8:29 am EST
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