InMotion Hosting Support Center

Didn't back up database

Category: File Management

InMotionFans
n/a Points
Asked:
2015-02-21 8:25 pm EST

Hits: 77
Hello, I didn't do any backups of my database and lost some important files I was wondering if Inmotion might by chance have made a backup of my database and if so if I could retrieve the files I lost?

regards,

Shane

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OTHER ANSWERS

1

scott
Staff
43,761 Points
2015-02-23 9:15 pm EST
Hello,

Thank you for your question on database backups. Our backups run once every 24-36 hours. To have a restoration of files or database, you would need to contact our Live Support team within that time frame in order to get the files back.

Kindest Regards,
Scott M

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