Can't see the index.htm page for a subaccount(?)

Category: File Management

Keeptryin
Asked:
2013-04-09 3:32 pm EST

Hits: 394
Where does the index.htm page go for each subaccount? I've ftp'd it into the subaccount fold, the subaccount's cgi-bin folder, and the www main folder and haven't been able to see the page over the Internet. What am I doing wrong? Thanks! Keith

You must login before you can ask a follow up question.

You must login before you can submit an answer.

OTHER ANSWERS

0

Scott
Staff
20,125 Points
2013-04-09 4:30 pm EST
Hello Keeptryin,

I checked into your account and do see an index.htm file in one of your subaccounts. The only issue that I see is that it is capitalized as Index.htm. Linux servers are case sensitive, so Index.htm and index.htm is not viewed as the same name. Renaming the file index.htm will fix the issue.

Best Regards,
Scott M

You must login before you can post a comment about this answer.

Scott, thanks, that did the trick! Keith
Keeptryin
8 Points
2013-04-09 5:11 pm EST
Like this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!