Cannot FTP with RapidWeaver
Have a question?
Ask the Community!

Question Asked by georgesvh


georgesvh

Cannot FTP with RapidWeaver

Best Answer not yet chosen
It seems my ftp access through Rapidweaver has been blocked to my site at venturecompnay.com, while I can get in through ftp Cyberduck. Was access from this specific app blocked for security reasons?
  • Asked 2011-10-25 10:05
  • Hits: 18812
  • Expires in: Expired

Best Answer Chosen by InMotion Hosting Staff

Vote
0 Rate this answer as good
0
0 Rate this answer as bad

Tim S.
Hi georgesvh,

Thanks for posting your question. I'm sorry you are having issues with Rapidweaver. I'm more than happy to assist you. If you get in with cyberduck you should be able to use RapidWeaver. I would suggest checking your FTP settings in RapidWeaver. Also, are you getting a specific error message when trying to connect? If so, please provide us with the exact error message so we can help you troubleshoot your issue further.

Thanks!

Tim S
2011-10-25 10:11
Source(s):

No other Answers Submitted

Answer Question

Rating:
Please log in to rate this question.
Like this Question?

Comments

Comments 

 
0 #4 Tim S. 2011-10-25 10:10
Hi georgesvh,

I'm glad you were able to resolve this issue. If you need further assistance please feel free to contact us.

Thanks!

Tim S.
 
 
0 #3 Tim S. 2011-10-25 09:51
Hi georgesvh,

If there's a block it would be based on your IP address, which would prevent cyberduck from connecting as well. I've reviewed the logs and I see you have some failed attempts at logging in. It appears in one instance you weren't using the full username. In another instance, once you logged in, it times out after 30 minutes of inactivity. I did see you recently uploaded some files within the last 5 minutes or so. Did you correct the issue?

If you need further assistance please feel free to contact us.

Thanks!

Tim S.
 
 
0 #2 georgesvh 2011-10-25 09:42
Problem resolved. Apparently RW caches login info, even if you change the credentials. After restart in RW, the site published. Thanks. Please close the ticket.
 
 
0 #1 georgesvh 2011-10-25 09:32
Yes, I know. I have been using RW for about 10 years. I did make a mistake in posting a 404.shtml file that then referred to another non-existing page, causing a looping. I wonder if that blocked RW from getting in. I removed the 404.shtml file using Cyberduck and now want to repost my fix using Rapidweaver, to no avail.
 

You must log in before commenting.

Need more Help?

Search
Current Customers
Chat:Click to Chat Now
Call:888-321-HOST (4678)
E-mail:support@InMotionHosting.com
Ticket Submit a Support Ticket
Need more FTP and File Management help?
Try browsing the standard FTP and File Management category page in our Knowledge Base.
Not a Customer?
Get web hosting from a company that is here to help. Sign up today!

Follow InMotion Hosting!

 4236 Followers. Follow Us!