552 Disk full

Category: File Management

joshuaglezglez
Asked:
2013-08-28 8:35 pm EST

Hits: 201
My VPS show this message, helpme!!!

vps5797

You must login before you can ask a follow up question.

You must login before you can submit an answer.

Best answer chosen by User

0

Arn
Staff
16,182 Points
2013-08-28 9:14 pm EST
Hello Joshuaglezglez,

Sorry to hear you're having problems with the disk usage on your VPS. Please remember that with a VPS (or any typical dedicated host) - hard drive space is limited. You will need to manage the space by using the tools provided for the VPS such as the Web Host Manager (WHM) or Secure Shell access (SSH). We cannot delete files for you without your approval. It would be best if you contact our live technical support team directly through email/chat/phone. Their contact information is at the bottom of the page.

However, I did spend some time looking at your server with a T2c tech - he identified two very large backup files that are taking up about 9 GB in space. That's what he could find in doing a quick look. You will need to either remove the backup files your self or contact live support, verify your account and request their removal. Here are the two files that were found:

7.9G ./backup-7.14.2013_01-50-37_saydi
1.3G ./backup-7.14.2013_00-43-11_pasion

I hope that helps to guide towards resolving your problem! Sorry that I cannot directly remove the files myself. Please contact our lives technical support team for further assistance on this issue.

Regards,
Arnel C.

You must login before you can post a comment about this answer.

Like this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!