WARNING: SPF cannot be used because this server is not a DNS server for mydomain.com

Category: Fighting Spam

Derokorian
Asked:
2012-02-14 8:33 pm EST

Hits: 3,144
In cPanel when trying to set-up SPF I get the follow error:

WARNING: SPF cannot be used because this server is not a DNS server for mydomain.com

The domain is registered through IMH and I don't see any where else to do this. I have VPS256 package.

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BradM
Staff
5,388 Points
2012-02-15 9:56 am EST
Hi Derokorian,

I checked up on that error with our Tier2 team. While they said it is not a very common issue, they have seen it before. In their experience, DNS was setup correctly but cPanel's error checking was simply throwing a false positive.

If you are still getting a warning when trying to add an SPF record, please email support@inmotionhosting.com and request that our Tier2 team review your server. As they most likely will need to make a change or two to resolve the issue, please include in your email, for authorization purposes, either the last 4 digits of the credit card on file or your current AMP password.

I hope this points you in the right direction of getting the issue resolved.

Thanks,
- Brad

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