Not able to submit form on website


pixelstadium
Asked:
2013-07-16 5:03 pm EST

Hits: 662
Hi, I've just launched a new site at http://customthemes.com but nothing happens when I try to submit the contact form. I feel like the problem is with the hosting and not being able to send emails from the sever than it being a coding problem. A sandbox version of the site which is identical to this one is at http://pixelstadium.com/customthemes. This site is hosted somewhere else and the submit button works fine.

Grateful for any guidance.

Thanks,
Bill

You must login before you can ask a follow up question.

You must login before you can submit an answer.

OTHER ANSWERS

0

Arn
Staff
15,484 Points
2013-07-16 6:14 pm EST
Hello Pixelstadium,

I'm sorry to hear about the problems you're having with the form. Can you explain how you're configuring the form? Are you specifying an email server? If so, what settings are you using? It does appear you're using Wordpress, so, if you could give us a little more information then I can probably narrow down the problem. You can use our article on finding your email server settings and verify that your settings are correct for this server.

I hope this helps to narrow down the issue. If you have any further questions, please let us know.

Regards,
Arnel C.

You must login before you can post a comment about this answer.

Like this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!