InMotion Hosting Support Center

Won't let me log in to Email

Category: Email

InMotionFans
n/a Points
Asked:
2015-01-29 10:31 am EST

Hits: 699
I know the user name and password I'm using are correct. The email worked fine yesterday and now today won't let me log in. It keeps saying invalid user name, but it's correct. Thank you

You must login before you can ask a follow up question.

You must login before you can submit an answer.

OTHER ANSWERS

1

John-Paul
Staff
30,388 Points
2015-01-29 11:03 am EST
Hello,

Thank you for contacting us about email login problems. Since I don't your your email password, I created a test email account on your server and was able to login succesfully.

Ensure you are using your full email address (with the @ symbol) as your user name, or possibly try updating your email password.

If your login problems persist, please contact live support so they can replicate the issue with your specific account, and review the email logs for errors.

If you have any further questions, feel free to post them below.

Thank you,
John-Paul

You must login before you can post a comment about this answer.

Like this Question?

Support Center Login

Our Login page has moved, Click the button below to be taken to the login page.

Social Media Login

   
Social Login Joomla

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!