InMotion Hosting Support Center

Unable to Send Email due to Bad Reputation ""

Category: Email

2013-04-15 6:19 pm EST

Hits: 1,134
This happen again with 2 weeks.
I tried to send email to my customer, and got Mail delivery failed. Reason is due to bad reputation of at the website " ".
This need to be resolved urgently.
Trying to send email to "host []"

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18,924 Points
2013-04-16 9:51 am EST
Hello xysglass,

Thank you for letting us know. I confirmed that the mail IP for this server has been rotated to a new IP address.

You should be able to send your email successfully at this time. You do not have to modify any settings on your side.

If you have any further questions, feel free to post them below.
Thank you,


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5,889 Points
2013-04-16 9:59 am EST
Thank you for your question xysglass!

Sorry for the trouble with the bounces you are receiving. we need our systems support to get on this ASAP. Unfortunately, we will need o bounce message with its headers. Would you please send the bounce message to When we get the bounce we can have Systems fix this ASAP Sorry for the inconvenience.

Best Regards,
James R

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