McAfee Protection Pack not showing...

Category: Email

shrudolph
Asked:
2013-04-03 10:34 pm EST

Hits: 448
When I go to Other in the AMP and select my hosting plan, McAfee Protection Packs are not showing as an option as mentioned in he knowledgebase article. What am I missing?

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Arn
Staff
17,354 Points
2013-04-04 1:40 am EST
Hello Shrudolph,

Sorry for the inconvenience. It appears that at this time, the McAfee is being reviewed by our development team. It will be available within your Cpanel soon. They are working on upgrading or modifying the service internally for our interfaces. Apologies again for the unavailability of the program. Are team is working as quick as they can in order to give you a solution.

If you have any further questions, please contact technical support available 24 hours a day / 7 days a week.

Regards,

Arnel C.
Community Support

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Thanks for the reply Arn,

What is "soon"? I moved one of my domains to inmotionhosting in hopes that the ability to combat SPAM would be better as my previous host was seriously lacking in this area. I have other domains I wish to move to your hosting service but unfortunately cannot do so until I am convinced that there is a working solution to prevent SPAM. Boxtrapper is not an acceptable solution in my mind, and SpamAssassin (regardless of how it is configured) does not appear to be able to distinguish sufficiently between good mail and SPAM. I do feel the McAfee protection would be a good option but need to know what the timeline is on that being available.

Thanks
shrudolph
8 Points
2013-04-05 11:59 am EST
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