2013-04-03 2:44 pm EST
Apologies, we do try to keep the answers within the hour. The email issue is unfortunately not isolated to just your account. Our systems people have determined an issue affecting mail services and our working as quickly as possible to rectify the problems. If you want an immediate response, you can always contact live technical support - they are available 24/7.
Keep an eye on this page: Status of InMotion Hosting Servers
If you have any further questions, please contact technical support available 24 hours a day / 7 days a week.
I didn't think that live tech support could solve this problem. it isn 't a current problem on your server, it is the way your server is listed in an international database, and while you can't change that quickly, it needs to be addressed.