Mail problems

Category: Email

Sergi
Asked:
2012-06-13 5:22 am EST

Hits: 627
I have been sending and reciving mail without trouble since today. Firstly i thought it was a problem with my mail client... however, i sent myself a mail and I got this error:

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 No Such User Here (state 13).

----- Original message -----

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=gmail.com; s=20120113;
h=mime-version:date:message-id:subject:from:to:content-type;
bh=I+c5KZD1kni551Udj0Eyc4lvNQAlQouXtH1BO86zVU8=;
b=iX2dt3RuV6ALiWbWmOlQ55oPCNmuE036m8s6mmd1JbncKJEoY9DEEkDCixE/iE9ZiB
ddJFFQWIJyDXWEZ4385CiNNLTDdBdVA0vRuOZUQ8q4f9wcL2mtRBYbIJnErspkYTAfIG
kPEYws3WyKq/6Nwt0G0i7FV83cNdhlcBak04mg+WfjuNhhFJJ1pFEJN303M5bzXnXsV6
nx0ufIRmhB+GwErBP1kKnNEos26WoUVprt1CH+9kf4SP6/AiPrEl7t2YUBG1jVeBxRdK
ytJd/yzO6REXay3+K2cIelAgcfmSP8N7Yyc8AE5nYaNjZ3mOXYe5ItXuMbv//v67n1Dp
1e/w==
MIME-Version: 1.0
Received: by 10.112.25.100 with SMTP id b4mr5915697lbg.55.1339579217374; Wed,
13 Jun 2012 02:20:17 -0700 (PDT)
Received: by 10.112.39.6 with HTTP; Wed, 13 Jun 2012 02:20:17 -0700 (PDT)
Date: Wed, 13 Jun 2012 11:20:17 +0200
Message-ID:
Subject:
From: SERGI SANTACANA
To: sergi.santacana@snassessors.com
Content-Type: multipart/alternative; boundary=bcaec552428a666ff404c2571731

SO I GUESS THE PROBLEM IS WITHIN THE SERVER. How can i solve it?

Thank you

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OTHER ANSWERS

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Scott
Staff
20,125 Points
2012-06-13 10:24 am EST
Hello Sergi,

The errors I see in the server are related to the email server not finding your email address on record. This is no longer the case and it is working fine now as I have sent a couple of different test emails. Without being able to troubleshoot, I can only guess that the server either could not find the address in a list or that the email address was deleted and then readded after a time.

If it was not deleted and re-added by you or someone else, then please contact us immediately if it happens again. For immediate response, you will want to contact our 24-7 support department directly.

I hope this answers your question. If you have any more questions or information specific to the issue please leave a comment below so we can further assist you.

Best Regards,
Scott M

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