InMotion Hosting Support Center

How may I overcome your spam filter?

Category: Email

2013-04-27 8:22 am EST

Hits: 480
I need to exchange legitimate emails with Google AdWords about my advertising -- but your spam filters (on OUTGOING mail!) are bouncing my emails. Your help page (re: 505 error) basically just says, "Yup, we're bouncing 'em -- too bad for you. Try another email account." WTF?? Why would you EVER classify ONE email to ONE recipient as spam? Please let me use my email!!

You must login before you can ask a follow up question.

You must login before you can submit an answer.



5,889 Points
2013-04-29 9:23 am EST
Thank you for your question johnbodle!

Our systems team can, on a case by case basis, whitelist domains to bypass the filter. If you could send the bounce with the content and headers to and let our tech support know you want to be whitelisted, we can have systems look and see if they can whitelist you. Make sure you verify in the email with the last 4 of the credit card number on file or the current AMP password in the email. Sorry for the trouble with this and hope to resolve it ASAP.

Best Regards,
James R

You must login before you can post a comment about this answer.

Like this Question?

Support Center Login

Social Media Login

Social Login Joomla

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!