How do I stop Outlook clients from getting this warning?

Category: Email

kguillory
Asked:
2013-06-17 10:02 am EST

Hits: 1,105
Internet Security Warning

The server you are connected to is using a security certificate that cannot be verified.

The target principal name is incorrect.

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Scott
Staff
20,848 Points
2013-06-17 10:59 am EST
Hello kguillory,

I am unable to locate an account for you within our servers based on the information provided., so I will answer more generally. According to Microsoft, this can occur when the email settings are incorrectly set up in the Outlook. You can find all the proper settings (server names, etc) within your cPanel using our article on Finding email settings

Go over them and ensure they are all set correctly. This should resolve your issue.

Best Regards,
Scott M

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