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How do I convert InMotion hosted email domain to Exchange 2013?

Category: Email

smetts
Asked:
2015-02-17 12:22 pm EST

Hits: 511
We are looking to convert our current mail service being hosted on InMotion (POP3) o our Exchange 2013 (SMTP) server. Is there a migration guide somewhere I could find or something to lead me in the right direction? We want to forward the mail from InMotion to the Exchange mailboxes as well. I know this involves converting MX records and the such but I feel like something is missing in the grand scheme of things. I also want to start that the InMotion domain and the AD domain used with Exchange are exactly the same. So are the email addresses.

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TJEdens
Staff
10,077 Points
2015-02-17 12:36 pm EST
Hello smetts,

You would need to make sure you add the exchange servers IP address to your SPF records to prevent any unnecessary bounce backs. Other than changing your MX records and setting email delivery to Remote there should be nothing else you would need to do.

Best Regards,
TJ Edens

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We don't have SPF enabled on InMotion, so should we enable it and then add our Exchange IP to it? So I need to change the MX from the InMotion side and not the Exchange 2013 side if I want the Exchange to host email?
smetts
78 Points
2015-02-17 2:03 pm EST
Hello Smetts,

That is correct because when the sending server will find your domain then get the mx record. Since your DNS is hosted with us you will need to make the changes within your cPanel account.

Kindest Regards,
TJ Edens
TJEdens
10,077 Points
Staff
2015-02-17 2:10 pm EST
We have our own DNS that is on our Domain Controller which hosts our AD as well. How would that affect the config piece?
smetts
78 Points
2015-02-17 2:41 pm EST
Hello Smetts,

I apologize for the confusion. Where ever you have your DNS being managed you need to make the changes there.

Kindest Regards,
TJ Edens
TJEdens
10,077 Points
Staff
2015-02-17 2:44 pm EST
No problem. Don't worry about the confusion. Our company's DNS records on our DC don't have any SPF records I believe so I'm not sure what we would do there. The current MX record on for our mail server lsits the FQDN and the FQDN of the mail server along with a mail server priority of 10. The InMotion one just lists a domain name with the priority 0. Because of that, I'm a little unsure on what exactly to change on there.
smetts
78 Points
2015-02-17 3:16 pm EST
Hello Smetts,

If your mail comes to our servers then you need to add the FQDN to the list and give it a lower number than your server with us. As the the lower the priority number, the first server the mail system will attempt to send mail to.

Kindest Regards,
TJ Edens
TJEdens
10,077 Points
Staff
2015-02-17 3:29 pm EST
I'm sorry but I'm a little confused now. Our mail currently does go to InMotion but we want the mail to go to the Exchange server. When you're referring to the FQDN do you mean of just the domain or the email server because both are in the MX record on our Exchange.
smetts
78 Points
2015-02-17 6:06 pm EST
Hello Smetts,

I was talking about the FQDN of the exchange server so our servers can route the mail correctly.

Best Regards,
TJ Edens
TJEdens
10,077 Points
Staff
2015-02-17 6:14 pm EST
So I would change our FQDN of the exchange server itself in its MX record which is exchangeserver.domain.net. I would change it to just domain.net which is the name of it on InMotion? So if I did that, all the email for the addresses on InMotion would then go to the addresses of the same name on the Exchange server?
smetts
78 Points
2015-02-18 11:20 am EST
Can I get a confirmation on my last post? I'm feeling like we're super close to the solution.
smetts
78 Points
2015-02-19 1:09 pm EST
Hello Smetts,

You would need to change the mx record on our server from your domain to your exchange servers FQDN such as described in this article. You would need to make the priority as 0 and then the destination is your exchange servers FQDN.

Best Regards,
TJ Edens
TJEdens
10,077 Points
Staff
2015-02-20 11:47 am EST
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