errror sending email

Category: Email

marciojacinto
Asked:
2013-04-16 10:47 am EST

Hits: 716
this email adress :
carlapite@emicompor.pt
gets this error seeding email to this adress

[14:04:09] Carla Pité: A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

joao.picaro@faurecia.com
SMTP error from remote mail server after initial connection:
host mx1.faurecia.com [213.62.126.150]: 554-mx1.faurecia.com
554 Your access to this mail system has been rejected due to the sending MTA's poor reputation. If you believe that this failure is in error, please contact the intended recipient via alternate means.

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OTHER ANSWERS

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Scott
Staff
18,017 Points
2013-04-16 11:10 am EST
Hello marciojacinto,

Initial testing from your server is not confirming an issue with the server. I was able to send a test email from your server without issue. As a second test, please try and send an email from the same email account using the webmail. Here is a link in case you are not familiar with accessing webmail:

Webmail - sending and receiving email with your web browser

If the webmail sending works, you will want to find your public IP and see if it is in a blacklist using our blacklist checker.

If the webmail fails, please send the entire bounceback to our Live Support team at support@inmotionhosting.com so our Systems team can do a deeper investigation.

Best Regards,
Scott M

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