Emails sent from my iPad do not show in sent mail

Category: Email

Papacurtis@mac.com
Asked:
2013-04-02 9:45 pm EST

Hits: 9,241
They do not show up under sent on my iPad, or under sent mail on the website email account. They are pretty much lost. This is a problem because I am answering customer emails, and will have no record of what I have told them. They are being received by the customer, but I have nothing to refer to if they want to discuss it.

You must login before you can ask a follow up question.

You must login before you can submit an answer.

Just found out some sent from my desktop computer are showing as sent, and some not. This is very confusing.
Papacurtis@mac.com
8 Points
2013-04-02 09:47 pm EST

OTHER ANSWERS

0

Scott
Staff
15,308 Points
2013-04-03 8:54 am EST
Hello Papacurtis@mac.com,

You will want to ensure that your email clients are subscribed to the Sent box. This is not done by default with email clients, only the Inbox. Below is an article on subscribing folders to your email client, macmail specifically.

Subscribe IMAP Email folders in Mac Mail

Best Regards,
Scott M

You must login before you can post a comment about this answer.

Thanks Scott. That worked on my desktop, but still looking for an answer about my iPad. Now my iPad doesnt even have a sent folder.
Papacurtis@mac.com
8 Points
2013-04-03 9:50 am EST
Hello papacurtis@mac.com,

For what you are trying to accomplish, I recommend making sure that all email accounts are setup as IMAP. POP by default removes emails from the server, IMAP leaves them on the server to be accessed by your various clients.

Then subscribe to the IMAP folders on your email clients: IPAD (that is a link to the iPhone article, which is the same setup), Macmail, Outlook, etc.

Thank you for contacting us. If you have any further questions, please do not hesitate to contact us.

-John-Paul
johnpaulb-imhs1
7,266 Points
Staff
2013-04-03 11:04 am EST
Like this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!