Email Accounts not working

Category: Email

Virgilio
Asked:
2013-08-31 12:49 am EST

Hits: 243
On Friday, August 30, I have received information that two email accounts in our domain have not been able to send and receive emails. Because the other accounts are working, I thought that the problem might be peculiar to these two accounts.

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johnpaulb-imhs1
Staff
9,037 Points
2013-09-02 11:12 am EST
Hello Virgilio,

Thank you for your question. We are happy to help, but will need more information to provide a full answer, such as the specific emails having the problem, and any errors they are getting.

If only 2 people are affected, I recommend checking their specific email settings.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

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