configure mobile phone for email

Category: Email

lmr
Asked:
2013-02-06 2:19 pm EST

Hits: 395
I'm trying to set email up on my mobile phone. Phone just keeps saying set up was unsuccessful. I've tried using both mail.mydomain.com and securexx.inmotionhosting.com as the incoming and outgoing servers.

Is there something else I need to do?

Thanks,
Linda

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johnpaulb-imhs1
Staff
11,026 Points
2013-02-06 2:36 pm EST
Hello Linda,

Thank you for your question. Make sure you are replacing mydomain.com with your specific domain.

For the SSL connection, it should be: securexx.inmotionhosting.com
Be sure to replace the xx with your actual server number. Here is a link to a helpful guide on how to determine your server number.

If these settings are correct, and you are still having problems, I recommend contacting live support, so they can check the connection logs in real-time while you connect.

If you have any further questions, feel free to post them below, or contact live Tech Support.

They are available 24/7 via:
Email: support@inmotionhosting.com
Phone: 888-321-HOST (4678)
757-416-6575 (Intl.)
&
Chat (there is a link on the top right).

Thank you,

-John-Paul

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