My old email address email@example.com is no longer valid. Had the the address when I was active duty on the USS Gettysburg. I'm now a civilian and would like the email address changed to firstname.lastname@example.org
I'm not sure where you have the old email address set. If it was with the military, we can't change it anywhere, unless you referring to it being in your website. You'd have to do a little looking for that information. Otherwise, the email on your is totally different, but you can also change that in the Account Management Panel (AMP). Here's an article on how to do that:
How to change Billing/contact information in AMP
If you have any further questions, please contact technical support available 24 hours a day / 7 days a week.
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