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Cant log in to email (redirected to login page)

Category: Email

DennisY
Asked:
2013-03-27 10:11 am EST

Hits: 277
I cannot log in to email.
I point my browser to http://webmail.MyDomain.com
I enter my email address and password (yes, it's the correct password).
When I click "Login", nothing happens. The email address and password get blanked out and I am still on the login page.

This also happens if I point my browser to https://MyDomain.com:2096

Is there a known email outage on the East Coast (where my server is)? When will this be resolved?

Thanks.

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OTHER ANSWERS

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jamesr
Staff
5,889 Points
2013-03-27 12:20 pm EST
Thank you for your question DennisY!

Sorry for the trouble with the login. There was a file permission issue with the account causing the failure. We fixed the permission so you should be able to log in now. Sorry for the inconvenience.

Best Regards,
James R

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