InMotion Hosting Support Center

Backup individual email account

Category: Email

kharris
Asked:
2015-04-07 12:11 pm EST

Hits: 1,344
Is it possible to backup an individual email account? I would like to do this for staff who have left.

Thank you.

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If so, can someone please provide instructions?
kharris
5 Points
2015-04-07 12:11 pm EST
Thanks. So, once the file manager is open, under Home --> Mail --> Doman name --> User --> current: that brings up the list of current messages. If I select all and then Compress, it DLs a zip file (or other type depending which option I select). Do I then need to DL some other software in order to make those files readable once they're unzipped? In case it matters, I'm on a Mac.
GPows13
3 Points
2015-08-17 11:29 am EST

OTHER ANSWERS

0

scott
Staff
43,761 Points
2015-04-07 12:48 pm EST
Hello kharris,

Thank you for your question on backing up emails. Within the cPanel File Manager you are able to see the mail folder. This houses all email accounts for all domains on the account. Look under the folder for the specific domain name and then you will see folders for each individual email account. You can compress and download that specific folder and that will be a backup for that individual account.

Kindest Regards,
Scott M

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Is this still possible to do? I'm not seeing where it's possible to download a mailbox or email account's content.
GPows13
3 Points
2015-08-10 5:24 pm EST
Yes, it is still possible. It works the same way. The folder for that particular user will house all the emails that are located on the server.
scott
43,761 Points
Staff
2015-08-10 5:54 pm EST
Hello GPows13,

Once the zip file is uploaded to the new email server and unzipped, it can be read as any other email.

You can open the files on your local computer if you like, they have cryptic headers but the messages themselves are normal text and easily readable.

Kindest Regards,
Scott M
scott
43,761 Points
Staff
2015-08-17 12:37 pm EST
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