Ajax Failure when attempting to create email accounts in cPanel

Category: Email

S_Yacovelli
Asked:
2012-01-16 2:59 pm EST

Hits: 5,274
Tried to create a new email account .. keep getting that error. Dumped Safari cache and still no good. logged out and relogged in .. still not good.

WTH?

You must login before you can ask a follow up question.

You must login before you can submit an answer.

Best answer chosen by InMotion Hosting staff

0

BradM
Staff
5,391 Points
2012-01-16 3:10 pm EST
Hi S_Yacovelli,

I created test email accounts (I've already deleted both of them) in your cPanel using both Google Chrome and Safari (both on Windows). I successfully created the email accounts in both browsers.

What Operating System (Windows / Mac?) are you using and what version of safari are you using?

What is the exact error message you are receiving? For example, does the error simply state "Ajax Failure"?

Do you have another browser you can test with? For example, can you use Firefox and attempt to create the email accounts?

Feel free to update your question or post in the comments any additional information.

Thanks!
- Brad

You must login before you can post a comment about this answer.

Like this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!