Why have some of our emails been delayed and/or not received during the last few days?


kldonne
Asked:
2012-01-18 6:00 am EST

Hits: 4,504
Emails haven't been received for up to 2 days after they were initially sent. Some have even reported never receiving any email. No one on our team has changed their forwarding info, etc recently. Our email client has generally worked fine up to this point.

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Best answer chosen by InMotion Hosting staff

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Tim S.
Staff
9,967 Points
2012-01-18 9:03 am EST
Hi kldonne,

Thanks for contacting us. I'm more than happy to assist you today. Are you getting any bounceback messages when sending emails? Also, is the issue intermittent? What domains are you sending the emails from? You may want to try to log into webmail and send the message directly from there so we can determine if the issue is related to your email client or is server related.

If you need further assistance please feel free to contact us.

Thanks!

Tim S

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