SMTP authentication for fax machine
Category: Email Troubleshooting
I transferred a client's site to InMotion hosting. The site and email are working correctly, but the fax machine will no longer email their scans. It wants an SMTP authentication. Where do I find the username and password for that? Do I create it?
Thanks in advance!
Thanks in advance!
Best answer chosen by User
|
0
|
Hello NJMJdesign, Fax machines, printers, and other devices all have the same email settings as phones and email clients on the computers themselves. In short, the SMTP authentication is simply a setting where you enter the username and password for the email address in the outgoing server settings. Be sure the username is the full email address and not just the first part of the address. ('sample@design.com' vs 'sample') I hope this answers your question. If you have any more questions or information specific to the issue please leave a comment below so we can further assist you. Best Regards, Scott M |
Like this Question?
Tweet
Latest Questions
If you need some help, submit your question to our Community!
We guarantee a response within 60 minutes (8am - 9pm EST, Monday - Friday)
Recent Questions
Need more Help?
Search
Ask the Community!
Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.
Current Customers
| Chat: | Click to Chat Now | E-mail: | support@InMotionHosting.com |
|---|---|---|---|
| Call: | 888-321-HOST (4678) | Ticket: | Submit a Support Ticket |