problem with email accounts


InMotionFans
n/a Points
Asked:
2014-03-20 6:15 am EST

Hits: 10
All our email accounts are not working properly, there's a window pop in up all the time asking for username and password, we did everything to fix it but nothing works, did you do some changes or something? or are you doing maintenance on the servers? it's annoying because it doesn't stop this window pop in up and because we can't use the email accounts.

You must login before you can ask a follow up question.

You must login before you can submit an answer.

OTHER ANSWERS

0

JeffMa
Staff
8,050 Points
2014-03-20 7:29 am EST
This can be caused due to an incorrect password. Be sure that you are entering the full email address and the correct password. If you are unsure of your password, you may reset your password via cPanel.

If you are attempting to access via webmail and are certain that your password is correct, you may have issues within your browser. Try clearing your browser cache.

You must login before you can post a comment about this answer.

Like this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!