Opencart Contact form not working


JasonF
Asked:
2014-04-14 10:37 am EST

Hits: 549
Contact form in opencart worked last week, without changes to anything , it stopped working. It is as if the page reloads when you as a customer clicks continue, no email comes through to the set webmail. Again no changes have been made from when it was working last Monday. What do I do?

You must login before you can ask a follow up question.

You must login before you can submit an answer.

OTHER ANSWERS

0

JeffMa
Staff
9,384 Points
2014-04-14 11:06 am EST
I took a look at your site and the .htaccess file was determined to be the culprit. Something in there is affecting your contact form in which is preventing it from being sent. The timestamp on the file also coincides with the date that you stated it stopped working as well. I have renamed the file to make it inactive and your contact form is working once again. I recommend speaking with your developer on anything that may have changed within it that caused it to no longer function.

You must login before you can post a comment about this answer.

Hey thank you. I was on while you were poking around. How do I go about installing the ssl now back on my webpage without having the htacess file, or do you have a normal untouched version of that file that I could work on and install the ssl back on?
JasonF
40 Points
2014-04-14 11:15 am EST
Nevermind, I reset the htaccess back to the original and it still works. The only difference was this section

RewriteEngine On
RewriteCond %{SERVER_PORT} 80
RewriteRule ^(.*)$ https://www.gearheadsoutdoors.com/$1 [R,L]
JasonF
40 Points
2014-04-14 11:23 am EST
Like this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!