My connection to SMTP server stop working.Is this server's problem?


Alkis
Asked:
2012-08-16 12:14 pm EST

Hits: 1,239
I was sending e-mails through smtp server and suddenly the last two days i can't(i use other e-mail client).
I take the message "ERROR: Failed to connect to server: Connection timed out (110)".

You must login before you can ask a follow up question.

You must login before you can submit an answer.

OTHER ANSWERS

0

Scott
Staff
20,962 Points
2012-08-16 12:34 pm EST
Hello Alkis,

Your records appear to be correctly formed, so there should be no issue with connecting to the server. We will need to see the steps along the route to see where things are going off course. I have a link here on how to do a ping and trace test. Be sure to test against yourdomain.com and mail.yourdomain.com (replacing yourdomain.com with your actual domain name).

Once completed, please send the information to our support department at support@inmotionhosting.com so they can evaluate the results. Be sure to validate your account with either the last 4 digits of the credit card on file, or the current Account Management Panel (AMP) password.

Best Regards,
Scott M

You must login before you can post a comment about this answer.

Like this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!