InMotion server is dropping all SMTP packets from ALL of our IPs


ksimpson
Asked:
2013-07-08 1:36 pm EST

Hits: 655
Hi Guys,
Our client, Arvixe Hosting, is trying to send email to one of your customers; however, every SMTP session from any of our IPs is being rejected. Can you please contact me to figure this out? Our IPs are not listed on any blacklist.

Thanks!

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JacobIMH
Staff
5,603 Points
2013-07-08 1:54 pm EST
Hi Ken,

I've just sent you a separate email requesting some more information, such as the sending email addresses and the ones you are trying to send to on our servers. We'd be glad to take a look at why messages might be getting rejected for you.

- Jacob

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