I cannot send email. Can you help me?


DDaviDD
Asked:
2011-09-19 11:56 am

Hits: 12,372
I have tried sending email directly from webmail. When I go to webmail it automatically logs me in. I can see a lot of email that I have received but cannot send any. Thanks for any help you can provide me

You must login before you can ask a follow up question.

You must login before you can submit an answer.

Best answer chosen by User

0

tims
2011-09-19 12:38 pm
DDaviDD,

Thanks for posting a question. I'm sorry you are having issues. I'm more than happy to assist you. It sounds, from your description that you might be logging in as your cPanel user. You cannot send email directly from your cPanel user.

I would suggest logging out of webmail then logging back in with your full email address and the password.

If you need further assistance please feel free to contact us.

Thank you!

Tim S.

You must login before you can post a comment about this answer.
Like this Question?

Support Center Login

Latest Questions

If you need some help, submit your question to our Community!
We guarantee a response within 60 minutes (8am - 9pm EST, Monday - Friday)
Ask a Question!
Recent Questions
  1. we-creation.com server down
  2. How do I delete the DNS entry?
  3. Wordpress Login Temporarily Disabled (again)
Browse other questions

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!