I am getting a failure to connect to the storage server error when I attempt to log in to my email. What does this mean?


GothicPanda
Asked:
2013-07-15 10:27 am EST

Hits: 738
I initially got this error when I tried loading my inbox after sending an email message. I was using Roundcube. I tried connecting via Squirrel Mail and Horde Webmail. I got the same error with both of those. I tried logging out, and now I get the error when I try to log in.

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johnpaulb-imhs1
Staff
10,390 Points
2013-07-15 11:07 am EST
Hello GothicPanda,

Sorry to hear you are having trouble logging into Webmail.

While troubleshooting, I was able to create a test email account, and then login via Chrome without any errors.

Have you tried clearing your browser cache?

Also, could you provide more specific information, so we can try and replicate the problem, such as the email address you are checking?

What address are you using to login to Webmail?

What browser type and version are you using?

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

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