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Emails from Chinese domains can't be received


InMotionFans
n/a Points
Asked:
2015-02-06 10:09 pm EST

Hits: 1,034
I have my domain bought from China, and my e-mail is hosted in the states. Right now I have no problem sending or receiving emails that are also hosted in the states, however, I can't send or receive e-mails that are hosted from China. Is there a way that I can solve this problem?

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1

scott
Staff
43,761 Points
2015-02-09 2:54 pm EST
Hello,

Sorry to hear about you not receiving emails from Chinese domains. We do not block any specific domains from China, though we do use Spam Blacklist tools that may block spammers. We are happy to check your server but would need an example of one of the domains that you cannot receive from. The entire email address is not necessary. Any information you can give, such as what day the email was sent (and approximate time if possible) will also help. This may also help.

Kindest Regards,
Scott M

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