Email rejected by verizon


DSBerg
Asked:
2012-08-04 5:10 pm EST

Hits: 1,728
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

I have this in a bounce back email not deliverable message:

XXXXXXXXXXXX@verizon.net
SMTP error from remote mail server after initial connection:
host relay.verizon.net [206.46.232.11]: 571 Email from 69.174.52.205 is currently blocked by Verizon Online's anti-spam system. The email sender or Email Service Provider may visit http://www.verizon.net/whitelist and request removal of the block. 120804

I am getting other rejections from Verizon. what causes this?

You must login before you can ask a follow up question.

You must login before you can submit an answer.

OTHER ANSWERS

0

Scott
Staff
15,897 Points
2012-08-06 9:23 am EST
Hello DSBerg,

This type of bounceback usually means that one of the IPs in your email chain is blacklisted by Verizon. This can be your source (ISP) IP or the server IP. To find out which one, you would need to contact our support department (open 24/7) with the entire bounceback message. Be sure to validate your account with either the last 4 digits of the credit card on file, or the current Account Management Panel (AMP) password.

If it is our server, then we can have Verizon unblock it. This happens when an IP address gets reported for spam, either rightly or wrongly. Blacklists can be overzealous at times and block things without much investigation.

If it turns out that it was your ISP IP, then they would be the ones to contact Verizon. That bounceback does appear that it may be our server, however.

Best Regards,
Scott M

You must login before you can post a comment about this answer.

Like this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!